Hello Shannon, Thank you for your custom sticker order. I am sorry to hear you are disappointed in your sticker and I do apologize for any frustrations this may have caused. We at carstickers.com take pride in our products and want to make sure that you receive your stickers as ordered. I reviewed your order and I see that it was a file issue that we had with your order. You should absolutely receive the product that you have ordered and we will be happy to have it redone for you since it was our mistake. Please give us a call at 541-647-2730 or email us at firstname.lastname@example.org so we may have it redone for you at no charge. We are open Monday through Friday 7:30 am PST to 4:00 pm PST.